RAILWAY OPERATIONS

An Apprenticeship in Passenger Transport Services is a great opportunity to play a vital role in providing a high quality, accessible, safe and modern transport service.
Train Drivers are responsible for driving trains in a safe, punctual, economic manner over various routes following rail rules, regulations and procedures.

Train Driver – Level 3 Standard (Passenger Train Driver, Depot Driver, Freight Train Driver and On-Track Machine Driver)

Train Drivers are responsible for driving trains in a safe, punctual, economic manner over various routes in accordance with rail rules, regulations and procedures. A Train Driver could work in a number of rail environments, such as high speed, passenger, freight, underground, metro, suburban, cross border, depots, sidings or maintenance sheds; moving passengers, goods, empty coaching stock or driving on-track machines to perform infrastructure maintenance work.

Train Drivers can be required to work for long periods of time on their own, they must be able to maintain a high level of concentration and be able to make instant complex decisions quickly during normal and degraded conditions e.g. severe weather conditions, infrastructure failures and emergency working. They must be able to communicate clearly and accurately with stakeholders and may be required to supervise others to enable compliance with regulations through safe and effective rail operation. A driver has overall responsibilities for passengers, staff and goods on the train. Responsibilities may include communicating with: the signaller, crossing attendant, operations control, other rail industry personnel or the British Transport and the civilian police.

A Train Driver will work shifts that include weekends, evenings and nights. On freight or engineering trains, train drivers usually tend to be rostered more night shifts. On long-distance routes, there may be a need for overnight stays.

  • Responsibility for ensuring the train is fit to enter into service
  • Driving the train safely and to time at all times
  • Being fully up to date with the route features and how to react to changing conditions
  • Ensuring the correct protocol is followed consistently throughout the duration of the journey
  • Dealing with customer enquiries promptly, politely and in the correct manner

Delivery Mode:

Block release underpinning knowledge delivery along with ongoing work-based assessment.

Want to find out more?

Call the Apprenticeship Team direct on 0330 058 8300, or:

You can also get more information from the Institute for Apprenticeships website.

Passenger Transport Operations Manager – Level 4 Standard (RAIL, BUS, COACH)

Every day millions of people use the transport network to get to work, to see friends and family or to go on holiday. Passenger Transport Service managers are essential to the safe and efficient operation of this network. They make a difference by overseeing the daily operation of the station or depot, ensuring business objectives are met and customers are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey.

An Apprenticeship in Passenger Transport Services is a great opportunity to acquire the skills, knowledge and behaviours that play a vital role in providing a high quality, accessible, safe and modern transport service. A career in Passenger Transport Services allows you to follow a profession in Rail, Bus and Coach.

A Passenger Transport Services Operations Manager is required to have a detailed understanding of the operational transport service, its targets and obligations, the relevant transport infrastructure and its assets. Their role may involve financial and budget responsibilities, day-to-day operational management of a passenger transport environment, compliance and quality checks and people management. An Apprenticeship in Passenger Transport Services is your first stop to a great career in an exciting and dynamic industry.

Delivery Mode:

Day release underpinning knowledge delivery along with ongoing work-based assessment.

Want to find out more?

Call the Apprenticeship Team direct on 0330 058 8300, or:

You can also get more information from the Institute for Apprenticeships website.

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