Aim:
To get a clear understanding of the role, and identify/practise key skills for effective supervision.

Target Group:
Those who have recently been promoted to a first line management or supervisory role, and have had no formal training on the subject before.

Course Content:

• The role of the supervisor
• Communication
• Assertiveness
• Thinking skills
• Planning and decision making
• Leadership and styles
• Action centred leadership
• Motivation
• Training and development
• Presentation skills
• Coaching summary
• Development

Duration: 3 Days Delegate Numbers: 12 delegates per course Certification: All delegates will receive a Train’d Up Certificate of Attendance in order to record Continuous Professional Development. In-House Delivery: For information on how this course can be delivered for you as an In-House programme please contact Train’d Up on 0845 6029 665 or e-mail enquiries@traindup.org. Booking A Course: To book this course, please click the button below to complete the Train’d Up booking form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.

External Links:

	Scottish Qualifications Agency www.sqa.org.uk
	City and Guilds www.city-and-guilds.co.uk