Personal Best provides a creative learning environment that supports participants in gaining a tailor made qualification.

Graduating from the programme will guarantee participants an interview to become a Games Time Volunteer (GTV) for the 2012 Olympic Games / Paralympic Games (providing they apply).

Personal Best develops the skills and knowledge of participants on the programme to maximise their chances of becoming a volunteer, including a Games Time Volunteer (GTV).

Personal Best is an enjoyable and flexible way for you to:

• Learn better ways to help and deal with people;
• Get to know about safety and what to do in an emergency;  
• Work as part of a team;
• Take part in volunteering in your local area;
• Increase your self confidence.

Personal Best training will be carried out at our West London Personal Best delivery centre close to Acton Town Tube Station and South Acton railway station offering easy access to learners throughout West London.

Our Personal Best Training will be delivered on a 2 days per week basis over an 8 week period and will include volunteering experience with a local voluntary organisation. Key to the programme will be structured support in securing employment post training.

Personal Best training contents:

Unit	Unit Title	Unit Length
Unit 1	Volunteering and the Olympic Games	10 hours
Unit 2	Becoming a volunteer	10 hours
Unit 3	Understanding equality and diversity	10 hours
Unit 4	Understanding effective customer relations	10 hours
Unit 5	Emergencies and basic fire awareness	10 hours
Unit 6	Public safety	10 hours
Unit 7	Introduction to conflict resolution in a public setting	10 hours
Unit 8	Developing team and interpersonal skills	10 hours
Unit 9	Preparing and reflecting on a volunteer placement	10 hours

You will be given lots of support during and after the programme, which can lead to:

• A Level 1 award;
• A better chance of getting a job;
• More training;
• The chance to become a London 2012 Volunteer.

Joining Personal Best can help you achieve your goals and:

• Give you the chance to gain new skills;
• A guaranteed interview to become a London 2012 Volunteer;
• Achieve a nationally recognised qualification;
• Receive advice on further learning and training;
• Provide help with looking for jobs;
• Get you involved in local sport and cultural activities;
• Is a great way to meet new people, make new friends;
• Get to know your city.  

Personal Best is for people who are not in work or education, but would like to gain opportunities to volunteer in their community and at the same time improve their skills and chances of getting a job.

Am I eligible for Personal Best training?
  In order to take part in Train'd Up's Personal Best training, you must qualify under the criteria below:  

• Be resident in one of the following London Boroughs:
  • Hillingdon
  • Hounslow
  • Kingston Upon Thames
  • Richmond Upon Thames
• Unemployed (but you don't have to be registered unemployed) / economically inactive;  
• Must be 18 years of age by 21st July 2012;
• You must not be in education, employment or training (NEET);  
• If you do not have a full level 2 qualification or above;
• Must be at Entry Level 2 or above;
• Must be eligible to work in the UK.

How do I find out more about Personal Best training? 

If you are interested in finding out more about Personal Best, please contact one of our advisers direct on 0845 602 9665 or e-mail enquiries@traindup.org we will help to assess your needs and introduce you to training in your local area.

Personal Best with Train'd Up: To find out more about this course, please click the button below to complete the Train'd Up Personal Best enquiry form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.

You can download the Personal Best brochure - CLICK HERE

Train'd Up Contact Details:
Train'd Up
Personal Best Delivery Team
c/o Distribution Services
Tube Lines Ltd
130 Bollo Lane
Acton
London
W3 8BZ

For further information please visit www.personalbestprogramme.co.uk