Aim:
To provide a good understanding of the principles, processes and skill required for managing performance effectively.

Target Group:
All first and second line managers who have responsibility for managing staff.

Course Content:

• Why manage performance?
• What do you need?
• How to measure performance
• Objectives and standards
• Introducing standards to the team
• Monitoring and controlling
• Key principles and skills
• Giving recognition
• Handling under performance
• Giving and receiving feedback

Duration: 1 Day Delegate Numbers: 12 delegates per course Certification: All delegates will receive a Train’d Up Certificate of Attendance in order to record Continuous Professional Development. In-House Delivery: For information on how this course can be delivered for you as an In-House programme please contact Train’d Up on 0845 6029 665 or e-mail enquiries@traindup.org. Booking A Course: To book this course, please click the button below to complete the Train’d Up booking form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.

External Links:

	Scottish Qualifications Agency www.sqa.org.uk
	City and Guilds www.city-and-guilds.co.uk