Aim:
To allow managers and supervisors to gain a better understanding of the appraisal process and then practise the skills required for a successful appraisal interview.

Target Group:
Aimed primarily at developing the appraisal interviewing skills of managers and supervisors who have had very little or no previous formal training for appraisal interviewing.

Course Content:

• What is performance appraisal?
• Benefits of a good appraisal system
• Key skills required
• The appraisal process
• Communication skills
• Questioning
• Listening
• Role play exercises
• Action plans

Duration: 1 Day Delegate Numbers: 12 delegates per course Certification: All delegates will receive a Train’d Up Certificate of Attendance in order to record Continuous Professional Development. In-House Delivery: For information on how this course can be delivered for you as an In-House programme please contact Train’d Up on 0845 6029 665 or e-mail enquiries@traindup.org. Booking A Course: To book this course, please click the button below to complete the Train’d Up booking form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.

External Links:

	Scottish Qualifications Agency www.sqa.org.uk
	City and Guilds www.city-and-guilds.co.uk