Diversity Workshop 5
(Multi-Cultural Team Building) 1 Day

Train'd Up (Head Office)
Elmbank Mill
Menstrie Business Centre
Menstrie
Clackmannanshire
FK11 7BU

Train'd Up
Concorde House
Trinity Park
Solihull
Birmingham
B37 7UQ

Train'd Up
The Blackfriars Foundry
156 Blackfriars Road
Southwark
London
SE1 8EN

Tel: 0845 6029 665
Fax: 0870 850 3397



OVERVIEW
An interactive training workshop designed to help multi-cultural teams work more effectively.

TARGET LEARNERS
Newly forming or current teams.

PERFORMANCE NEEDS
Learners will need to develop a shared understanding of key areas in which attitude and assumptions concerning communication, work, leadership, team working and relationship-building (amongst other things) differ between countries, as well as practical behaviour strategies for anticipating, recognising and reconciling cross-cultural misunderstandings with team colleagues.

LEARNING OBJECTIVES
The workshop aims to:

  • raise sensitivity to the importance of considering cultural issues during professional or business contacts with the team member from other cultures;
  • raise awareness of what each individual (and culture) may bring to the team environment;
  • explore practical strategies for anticipating and overcoming cross-cultural misunderstandings;
  • introduce some generic strategies for developing effective team working;
  • provide an opportunity for the team members to work together on a shared task and so enhance team integration;
  • provide an opportunity for the team members to define their collective objectives and explore strategies for achieving these objectives.
THE LEARNING PROGRAMME
Pre-workshop
Reading Activity 8.3: Handling cross-cultural misunderstanding

Workshop
Morning

  • Introduction and objectives (10 minutes)
  • Activity 3.10: Spelling out my name (25 minutes)
  • Activity 1.11: Culture – yes or no? (25 minutes)
  • Activity 2.4: Exploring group perspectives (45 minutes)
  • Activity 3.5: What do they need to know about us?
  • Run in two mono-cultural groups (60 minutes)
  • Activity 6.4: What is a team? (45 minutes)
Afternoon
  • Activity 3.9: The sound of silence (10 minutes)
  • Activity 6.6: Team function questionnaire (60 minutes)
  • Activity 6.2: Appling values (90 minutes)
  • Activity 6.5: The cross-cultural team charter (60 minutes)
  • Activity 9.1: Learning action plan (15 minutes)
  • Summary
LEARNING AND DEVELOPMENT OUTCOMES
Team members will leave the workshop with:
  • a greater understanding of why culture is important at work;
  • an enhanced awareness of the impact of culture in German/British work environments;
  • strategies for anticipating, recognising and resolving cultural challenges, both within the team and beyond. The team as a whole will leave the workshop with:
  • a shared awareness of the need to overcome cultural barriers and profit from the diverse experiences and backgrounds of team members;
  • more clearly developed goals and an understanding of effective strategies for reaching these goals

CLOSE & EVALUATION

Booking A Course: To book this course, please click the button below to complete the Train’d Up booking form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.

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