OVERVIEW
An interactive training workshop designed to help multi-cultural teams work more
effectively.
TARGET LEARNERS
Newly forming or current teams.
PERFORMANCE NEEDS
Learners will need to develop a shared understanding of key areas in which attitude and
assumptions concerning communication, work, leadership, team working and
relationship-building (amongst other things) differ between countries, as well as
practical behaviour strategies for anticipating, recognising and reconciling cross-cultural
misunderstandings with team colleagues.
LEARNING OBJECTIVES
The workshop aims to:
- raise sensitivity to the importance of considering cultural issues during
professional or business contacts with the team member from other cultures;
- raise awareness of what each individual (and culture) may bring to the team
environment;
- explore practical strategies for anticipating and overcoming cross-cultural
misunderstandings;
- introduce some generic strategies for developing effective team working;
- provide an opportunity for the team members to work together on a shared task
and so enhance team integration;
- provide an opportunity for the team members to define their collective objectives
and explore strategies for achieving these objectives.
THE LEARNING PROGRAMME
Pre-workshop
Reading Activity 8.3: Handling cross-cultural misunderstanding
Workshop
Morning
- Introduction and objectives (10 minutes)
- Activity 3.10: Spelling out my name (25 minutes)
- Activity 1.11: Culture – yes or no? (25 minutes)
- Activity 2.4: Exploring group perspectives (45 minutes)
- Activity 3.5: What do they need to know about us?
- Run in two mono-cultural groups (60 minutes)
- Activity 6.4: What is a team? (45 minutes)
Afternoon
- Activity 3.9: The sound of silence (10 minutes)
- Activity 6.6: Team function questionnaire (60 minutes)
- Activity 6.2: Appling values (90 minutes)
- Activity 6.5: The cross-cultural team charter (60 minutes)
- Activity 9.1: Learning action plan (15 minutes)
- Summary
LEARNING AND DEVELOPMENT OUTCOMES
Team members will leave the workshop with:
- a greater understanding of why culture is important at work;
- an enhanced awareness of the impact of culture in German/British work
environments;
- strategies for anticipating, recognising and resolving cultural challenges, both
within the team and beyond.
The team as a whole will leave the workshop with:
- a shared awareness of the need to overcome cultural barriers and profit from the
diverse experiences and backgrounds of team members;
- more clearly developed goals and an understanding of effective strategies for
reaching these goals
CLOSE & EVALUATION
| Booking A Course: | To book this course, please click the button below to complete the Train’d Up booking form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.
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