OVERVIEW
An interactive training workshop designed to raise awareness, develop understanding and enhance cross-cultural communication skills in a general learning environment.

TARGET LEARNERS
Individuals, teams or organisations.

PERFORMANCE NEEDS
Learners with a need to be aware of the impact of culture, and confident and effective when dealing with people from a variety of different cultural backgrounds.

LEARNING OBJECTIVES
To develop learners’ ability to:

• understand what culture is and how it can become apparent;
• understand stereotypes and how to break through them;
• develop an awareness of some of their own cultural assumptions;
• identify key differences in the way people from different cultures think and act at work;
• develop strategies for improving cross-cultural communication.

Workshop

• Introduction and objectives (10 minutes)
• Activity 3.4: Two true, two false (15 minutes)
• Activity 1.12: The culture onion (15 minutes)
• Facilitator presentation on stereotypes and stereotyping (15 minutes)
• Based on Reading activity 5.1: Moving beyond stereotypes
• Activity 3.2: The culture flower or Activity 3.3: Flower power (30 minutes)
• Activity 4.1: What do you need to know about them (30 minutes)
• Activity5.4: Knowing your body language (30 minutes)
• Activity 5.12: Six words, six gestures (60 minutes)
• Activity 9.1: Learning action plan (15 minutes)
• Summary

• demonstrate an enhanced awareness of culture as an issue of importance when dealing with people from other backgrounds;
• recognise the impact of culture on their own and others’ attitudes, assumptions and behaviours;
• put in place specific strategies to work more effectively with people from other cultural backgrounds;
• see culture as an opportunity for learning and personal development.

Booking A Course:

To book this course, please click the button below to complete the Train’d Up booking form, telephone one of our advisors on 0845 6029 665 or e-mail enquiries@traindup.org.